I received the error: There is a problem with the geolocation of this file, please check the file or contact support.

Created by METAGEO Support, Modified on Mon, 21 Aug 2023 at 03:30 PM by METAGEO Support

There are a few reasons this error might happen:

  • Ensure the file type is supported by visiting this article: What file types does METAGEO support?
    • Most common problems are: trying to use .jpg for an orthophoto
    • .las file is not supported because it contains waveform data type 4,5,9, and 10 (currently Yellow Scan data is not compatible)
    • 3D tiles, obj, or shp does not contain all of the necessary files in the .zip uploaded
  • If the above doesn't work, then the Coordinate Reference System may be arbitrary, or not supported. Please contact support and we will look into it.

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